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How to be Assertive - Assertiveness Training | Assertiveness course

Training versions:
online | stationary | mix | closed: Warsaw / Poland

Imagine that you can easily say what you think and, in addition, you use a form that is constructive, building relationships, even when you say no and still achieve your goals. Do you like this vision? This is what it means to be assertive.

And how to be assertive? Here's how we do it: you build internal strategies for self-confidence and courage, you learn a few assertiveness techniques, you practice, you see that the results are amazing, so you like it, You like it and continue to be assertive.

The key is to get the techniques in a package with appropriate thinking strategies, otherwise you will not have the courage and confidence to use the techniques. This is why…

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Our training is probably... the best rated Assertiveness Training.

Yes, a bold statement. And we have evidence for it - look below!

They have already benefited from our training – what are their impressions?

The assertiveness workshops were prepared very professionally. Once again, full admiration for the 4GROW company. After the training, you will learn simple techniques that are useful in everyday situations.

I went to Assertiveness training with the belief that it is difficult to develop assertive behavior overnight. As it turned out, these two days gave me a solid basis for exploring the topic of assertiveness, and already on the first day I started paying attention to what I said and how I said it. I have a lot of work ahead of me, but I already know that assertiveness is within reach. I received helpful materials, and the instructor's attitude motivated me to take action.

We conducted training for:

Why us? We are practitioners…

Just like you now, we also once wanted to be more assertive. Yes! Each of us must learn assertiveness! We read books, articles, looked for information - it's a good base, but not sufficient. Practice turned out to be key! We used every opportunity to practice, experiment and draw conclusions. Our own work resulted in the best practices and proprietary techniques that we incorporated into assertiveness training to make it easier for you.

We will equip you with the best tools to further work on improving your assertiveness and support you in implementing it. Because what you get from us is not only training! You also receive post-training individual training, unlimited telephone contact with the trainer and follow-ups, i.e. additional materials with inspirations, case studies, quizzes and articles.

Results and your satisfaction are important to us!

This Assertiveness training is for you if:

  • You take on too much, you agree to all the requests, and then you don't complete your tasks, and you don't have time for yourself,
  • You are frustrated because you are not achieving your goals and interests,
  • You put the needs of others first, and when you finally do something for yourself, you feel tormented by guilt.
  • Likewise, you try to take care of your interests, but you don't know how to deal with the reaction of the interlocutor who belittles your words, gets offended or manipulates you, and you give up after long persuasions.
  • In your professional or private life, you encounter behavior that is "unfair", and you would like to react in harmony with yourself, while respecting the other party
  • You want to learn and practice specific techniques and methods

Assertiveness training programs

Pobierz program: pdfpdf

One-day training program: How to be Assertive

1. Assertiveness and non-assertiveness – where is the line?

How to assess whether you are behaving assertively?

  • What are the causes of unassertive behavior?
  • Is assertiveness always the best choice?
  • What are you risking by acting assertively?
  • What are the consequences of unassertive behavior?
  • When you can behave assertively.

2. How to activate the courage necessary for assertiveness?

You will learn 7 steps to effectively activate assertive behavior and you will learn:

  • Where to start - the first step to assertiveness
  • How to stop an unfavorable situation for you?
  • How to choose the right technique?
  • How to make the right decision and choose the best solution?
  • How to start taking action and assertively communicate your opinion, express your needs, and refuse?

3. Assertiveness techniques – how to refuse effectively?

Don't like saying no? Are you afraid of the interlocutor's reaction to your refusal? Do you often automatically agree to someone's request and then blame yourself? You will learn how to change your attitude towards refusal and express "no" in an assertive way thanks to:

  • Assertive refusal technique – when you are confident in your decision and want to firmly refuse.
  • Assertive deferral technique - when you don't yet know how you want to behave, what to answer, but you want to make an informed decision.
  • Alternatives™ technique - when you want to diplomatically show the value of your solution and make aware of the consequences of your choice.
  • Broken record technique - when the interlocutor does not accept your answer or request and continues to push his goal, and you want to take care of your interests.

4. Assertiveness techniques – how to react to criticism, attack and manipulation?

Do you take critical comments personally? Do you respond to an attack with an attack? Or maybe you defend yourself and explain how guilty you feel, even though you don't feel guilty at all? You will learn the appropriate approach to an interlocutor in situations of criticism, attack and manipulation, as well as appropriate response techniques, thanks to:

  • The POP™ principle - when someone addresses you in a way that you do not accept.
  • Open Door Technique - when someone insults you, humiliates you, ridicules you - on a forum or in private, and you want to maintain your authority and move quickly to solve the problem.
  • Jujitsu technique – when the interlocutor criticizes you in a non-constructive way.
  • Cards on the Table™ technique - when you are dealing with manipulation, you feel it, even though you cannot accuse him/her of anything directly, and you want to behave in harmony with yourself.


Start creating a new you today!

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How will we take care of your needs?

Assertiveness training

The trainer will ask about your needs and propose the optimal
program FREE

You can talk to a coach today about your problems and needs and make sure they are met. And they will be fulfilled, even if they go beyond the training formula, because only with us "program" means more than just training:

Assertiveness courses

The trainer will take care of you during EXTRA individual training

When you want to tackle a challenge that goes beyond the training program but is related to its topic, or prepare for an important and difficult situation, practice and make sure that you optimally apply the learned techniques - you have 60 minutes one-on-one with a trainer, within a year from training. Apart from that:

Assertiveness course

The trainer supports you by phone without any hours limit FREE

After all, after the training, we start to see more, so new questions arise. And a helping hand is useful to combine the wealth of knowledge and techniques acquired from our training with your life. Additionally:

assertiveness training

For a year, the trainer sends you additional materials FREE

So that you maintain high commitment and momentum towards improvement at all times. We will inspire you with case studies, quizzes, articles and golden thoughts from the training. And it's not over yet, because:

Assertiveness workshops

Your training will be 100% FREE

Because we do not cancel training. If the training date is not yet guaranteed, just sign up, and we will confirm your registration so that the date is automatically guaranteed.

Trainers conducting assertiveness training

If you have preferences regarding the trainer, please contact us and indicate your chosen trainer, and we will give you the date on which the training is conducted.




Małgorzata Jabłońska

Psycholog i praktyk biznesu, trener umiejętności miękkich, dwujęzyczny coach i mentor certyfikowany w USA

Psychologist and business practitioner, soft skills trainer, bilingual coach and mentor certified in the USA

Certified clinical psychologist. She completed master's studies at the Faculty of Psychology of the University of Warsaw, as well as 4-year doctoral studies at the Institute of Philosophy and Sociology of the Polish Academy of Sciences as part of the Soros Foundation.

A business practitioner with 30 years of experience working in the corporate world in top managerial positions - in Poland, the region of Europe, Africa and the Middle East and in the USA. She has gained extensive experience in effective management of human teams - in multicultural environments, working on international and global projects at various stages of building corporate structures, in the departments of market research, business analyzes and the development of global innovations.

Trainer of trainers in the field of leadership and managerial skills training, team management and presentation (certificates obtained in the USA). He specializes in management and leadership, managing change in an organization, effective communication and conflict resolution, forum speeches and business presentations, as well as managerial coaching and mentoring.

Creator of original training and workshop programs, an experienced trainer and business presentation practitioner with extensive experience in introducing international training standards to the business world in Poland.

An expert in the field of innovative teaching methods - co-author of innovative solutions for teaching SGH students, also cooperating with PWSBiA in Warsaw and Collegium Verum, Postgraduate Studies.

Więcej Mniej

Assertiveness training methodology

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Warsztat dzięki ćwiczeniom grupowym, grom, pracy w parach, na gorącym krześle, prowokacjom, wdrażasz nowe techniki i narzędzia, doświadczasz omawianych mechanizmów na sobie także w zaskakujących eksperymentach


Wiedza niezbędne informacje, teorie przełamujące schematy i mity, badania i odkrycia z różnych dziedzin: psychologii, neurobiologii, coachingu, NLP

We use the most effective solutions in the field of psychology of the teaching process.

Training in "Assertiveness, enforcement and constructive criticism" we design in accordance with our own learning model (developed on the basis of research by Kurt Lewin and David Kolb), which consists of the following stages:

  1. Putting the Participant in a situation requiring the activation of assertiveness skillsThe 4GROW cycle based on the Kolb and Kurt Lewin cycle
  2. Analysis and drawing development conclusions from the situation, defining the Participant's needs and motivators for development in the area of ​​assertiveness
  3. Providing assertiveness techniques and provoking the creation of assertiveness techniques
  4. Supporting the Participant in adapting an assertiveness technique or tool to the situations he encounters in life
  5. Practicing with the Participant an assertiveness technique or tool in a real or experimental situation (hot seat, role-playing)
  6. Supporting the Participant in drawing conclusions from experience and correcting assertiveness techniques or tools

We use a workshop and training format for at least 75% of the training time.

These forms allow us to reach one of the deepest levels of human mental functioning that blocks change: beliefs. The deeper the change, the more it entails changes at shallower levels - especially at the level of knowledge, skills and behavior. Because the level of beliefs is the deepest level that we can influence with training, we most strongly determine the development of assertiveness competences. The more developed the competence, the more effectively we influence the environment, i.e. we assertively care for our own comfort and the effective implementation of goals.

The trainer uses a variety of workshop and training methods:Dilts levels modified by 4GROW

  • Hot seat
  • Role play and scenes
  • Moderated discussion
  • Teaching
  • Audio and video examples
  • Individual exercises, in groups
  • Freeze-frame training for feedback

Our quality - your comfort

comfort of development in comfortable armchair 
 max 9 people in the room


See for yourself our quality -


Why they love our training:

The assertiveness training was conducted in an unconventional way with a non-standard approach to the participants. The training techniques were fully matched to the effect it was intended to achieve. This training will remain in my memory and will help me improve both my professional and private life.

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Cena Regular:
Do wyczerpania miejsc
1 690 zł netto
  • Trening indywidualny 60 minut gratis
  • Kontakt z trenerem bez limitu godzin gratis
  • Nielimitowany dostęp do platformy online 4GROW gratis
  • Jeśli to Twoje kolejne szkolenie odbierz rabat 100zł
  • Nielimitowany dostęp do tematycznej, zamkniętej grupy rozwojowej online
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Open training: stationary

We provide stationary services in Warsaw

Adrianna Ostrowska
Open training coordinator

Closed training: stationary | online

We provide stationary services throughout Poland

Agata Smykla
Closed training coordinator